Question 1

What is the warranty period for your products?

Is there a minimum order quantity?

Do you offer custom manufacturing services?

Are your product dimensions identical to the original parts?

Do your products have quality certifications?

Answer

We provide a 12-month warranty for all undercarriage components.

Answer

There is no minimum order quantity for standard products; orders can be placed even for single units.

Answer

Yes. We can produce custom heavy equipment parts based on detailed technical drawings or specifications provided by the customer.

Answer

All undercarriage components are manufactured strictly according to OEM specifications with 1:1 dimensional accuracy.

Answer

Yes. Our manufacturing processes are certified under ISO 9001:2015 (Quality Management System), ISO 14001:2015 (Environmental Management System), and ISO 45001:2018 (Occupational Health and Safety Management System).

Question 2

What is the warranty period for the undercarriage components?

Is there a minimum order quantity for undercarriage parts?

Do you accept custom manufacturing requests?

Are your product dimensions identical to the original parts?

Are aftermarket excavator carrier rollers compatible with OEM brands like Caterpillar, Komatsu, Hitachi, or Volvo?

Can I order high-hardness carrier rollers for mining applications?

Do aftermarket carrier rollers include copper bushings for better wear performance?

Can I purchase a complete undercarriage set (carrier rollers, track rollers, idlers, etc.)?

Is it possible to customize a carrier roller based on old samples?

Do you offer bulk orders and unified after-sales management for service centers?

How can I identify wear on an idler?

Is there a minimum order quantity for undercarriage parts?

Do you accept custom manufacturing requests?

Are your product dimensions identical to the original parts?

How can I reduce damage to sprockets in heavy equipment?

What are the main causes of track-type bulldozer undercarriage wear?

Answer

We provide a 12-month warranty for all undercarriage system components.

Answer

There is no minimum order quantity for standard products, orders can be placed even for small or single-unit quantities.

Answer

Yes. We can produce customized components based on detailed technical drawings or samples provided by the customer.

Answer

All undercarriage parts are manufactured strictly according to OEM 1:1 dimensions and technical specifications to ensure full compatibility.

Answer

Yes. Our excavator carrier rollers are manufactured according to the original specifications for major brands such as Caterpillar, Komatsu, Hitachi, and Volvo, following strict 1:1 dimensional standard to ensure proper fitment across various models.

Answer

Yes. Our carrier rollers are made from forged 40MnB2 steel, with surface hardness reaching HRC 48-55 and a hardening depth of 8-10mm. These rollers are highly suitable for demanding mining operations, including coal mining, gold mining, and quarrying, where maximum durability is required.

Answer

Yes. We use precision CNC-machined pure copper bushings combined with hardened 42CrMo shafts to reduce friction and wear. This combination extends service life even under extreme working conditions.

Answer

Yes. We offer complete undercarriage kits, including carrier rollers, track rollers, idlers, and other undercarriage components. This helps ensure full compatibility and reduces both procurement and maintenance costs.

Answer

Yes. We support custom manufacturing based on samples or technical drawings provided by service centers or repair shops, ensuring precise dimensional and material matching for replacement parts.

Answer

Yes. We accept bulk orders and provide centralized after-sales support, making it ideal for large repair companies or distributors that require reliable logistics, consistent inventory, and warranty service management.

Answer

If the contact surface between the track chain and the idler begins to thin or the hardened surface layer has worn off, it indicates that the idler has reached or is nearing the end of its service life. Timely replacement is recommended to prevent further damage.

Answer

There is no minimum order quantity for standard products, orders can be placed even for small or single-unit quantities.

Answer

Yes. We can produce customized components based on detailed technical drawings or samples provided by the customer.

Answer

All undercarriage parts are manufactured strictly according to OEM 1:1 dimensions and technical specifications to ensure full compatibility.

Answer

It is recommended to open the sprocket guard regularly and clean out debris buildup. Accumulated material during operation may cause wear on the motor oil line or corrode its connectors over time.

Answer

Wear is generally influenced by three key factors: the condition of the terrain, the speed at which the equipment operates, and the working load applied to the bulldozer.